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problem with preview of .jpg image attached file

Asked By globondu
16-Feb-10 02:06 AM
Hello
The following problem began from the moment I upgraded to Snow Leopard.
I use Entourage 2004 and downloaded the very latest version. Inside
Entourage, when I try to open a .jpg image attached to a message, this opens
Preview app but the image is not visible whatever settings adjustments I try.
The image however can be seen in the right side panel of Preview (if opened).
If I transfer the .jpg file to desktop or to any folder and then open it
with Preview app, the image appears normally.
In case of .pdf attached file, no such problem occurs. .pdf files also open
with Preview app and the image appears normally, even when opened from inside
Entourage.
Thanks for your help !
Marc

Add me to the list with this problem :(Have just upgraded a couple of machines

Asked By Andrew Bourne
24-Feb-10 12:10 AM
Add me to the list with this problem :(

Have just upgraded a couple of machines to 10.6.2 (from 10.5.x) to discover
this issue. All running Office 2004 11.5.7.

When attempting to open an image attachment (ie jpg, gif, png) file from
within entourage Preview will launch but show a blank/empty window.

Dragging the attachment to the desktop and then opening with Preview is
successful.

Anyone?

Cheers
Andrew

On 16/2/10 8:46 PM, in article C79FDAB8.11F6A%jwolf6589@gmail.com, "John

Did you find a solution to this problem?

John replied to Andrew Bourne
26-Feb-10 10:02 PM
Did you find a solution to this problem? I thought I had it fixed but
the problem came back.


In article <C7AAF8E9.8BDD%abourne@omegaseniorcare.com.au>,

--
Are there errors in the Bible? How should a church
conduct its worship services? Is drinking Alcohol a sin? Is racism wrong?
If you want to learn, get answers, and be able to defend
the faith, CERM is your place. http://www.cerm.info

No I havent been able to resolve the issue - seems to be some weirdcombination

Andrew Bourne replied to John
28-Feb-10 05:29 PM
No I havent been able to resolve the issue - seems to be some weird
combination problem between Entourage and Preview.

To get around it I have installed a freeware image viewer (ToyViewer) and
set that as the default program to open jpg.gif/png files - this combination
then will auto open images correctly when opened from an attachment.


On 27/2/10 1:32 PM, in article
jwolf6589-E879BF.22020126022010@nntp.charter.net, "John"
I saw this too, and discovered that if I launch Preview first from the Dock
Tom replied to globondu
25-Mar-10 02:26 PM
I saw this too, and discovered that if I launch Preview first from the Dock then images open fine.

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frmsrcurl: http://msgroups.net/microsoft.public.mac.office.entourage/problem-with-preview-of-jpg-image-attached-file
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