Office - Have Office 2007 and Outlook 2002 - want Outlook 2007

Asked By Harrison

21-Oct-09 10:10 PM

I have an HP laptop running Vista Home Premium and it came with Office 2007
and Outlook 2002.  The version of Office 2007 is valid and I am wondering how
to obtain Outlook 2007 to upgrade from the 2002 version currently loaded.
The desire to upgrade is it is imcompatibility with Mobile Me plus some other
little annoying issues.  Since I already have activated Office 2007, I should
(somehow) be able to obtain Outlook 2007 for no additional cost, right.
Anyone have ideas?

22-Oct-09 12:05 AM

Wrong or right, it depends!.

What version of Office 2007 do you have that does not have Outlook 2007?  If
it is Home and Student (which is the only Office suite that does not include
some form of Outlook 2007) you will need to purchase the retail version of
Outlook.  If you have a version of Office that includes Outlook then you
need to do a repair install and select Outlook as a program to install AFTER
you have uninstalled Outlook 2002 (even though the 2007 install program is
supposed to remove the 2002 version upon installation.  You can only have
one version of Outlook on a computer at a time.  While the .PST file that is
created in Outlook 2002 can be read by 2007 you should create a new .PST
file in 2007 and copy the contents from 2002 to the 2007 file.  There are
some issues if you keep the 2002 file.

See: http://support.microsoft.com/kb/287070 for info on PST files and also
http://support.microsoft.com/kb/830336

I have never seen a computer come with Office 2007 and Outlook 2002
installed.  That would be a totally unacceptable combination of programs.