Office - Office 2003 SP3 won't install...

In trying to install the udpate  Office2003SP3-KB923618-FullFile-ENU.exe
I keep getting the error message "Office Hotfix Installer has encountered a
problem".  I need to get SP3 installed, but can't seem to accomplish this.
I am running Windows XP Professional, service pack 2.
please help/advise.

Complete and full error message please=20

--=20
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Office2003SP3-KB923618-FullFile-ENU.exe=20
encountered a=20
this. =20

Office Hotfis Installer encountered a problem.  We are
sorry for the inconvenience.
an error occurred while updating your Office installation.

Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve
Microsoft Office Hotfix installer.  We will treat this report as confidential
and anonymous.
To see what data this error report contains, click here.
'send error report' 'don't send' "

I clicked send, and application then terminates.

Try the following


1st Rename Office subkeys=20

Note: Removing the following registry keys may reset customized user=20
settings for your Microsoft Office programs.
=20
1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0=20

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd.  Detect and Repair Office 2003

=20
1. On the Windows taskbar, click Start, point to and click Control =
Panel.
2. Double-click Add/Remove Programs.=20
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right =
pane=20
and click Change.
5. Insert the correct version of CD when it requires.
6. Select =E2=80=9CReinstall and Repair=E2=80=9D and click Next.
7. Select =E2=80=9CDetect and Repair errors in my Office =
installation=E2=80=9D.
8. Click Install and wait the process to end.

3rd.  Install the Updates=20



--=20
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

confidential
acknowledged.
Office2003SP3-KB923618-FullFile-ENU.exe=20
encountered a=20
accomplish this. =20