Office - service pack sr1a office 2000

Asked By g

18-Oct-08 06:47 PM

I just reformatted my hard disk.  I use office 2000  and windows 2000.  When
I try to service release 1a, two bad things happen.  If I try to open in
explorer, nada, just does nothing.  If I download the o2ksr1.exe file, then
try to open, it demands that I have the original CD for office 2000 or find
something called data1.msi (I don't have the original cd-I used the recovery
disk to start up again).  Any help appreciated-desparate.

18-Oct-08 07:14 PM

Afraid that for Office 2000 you do need the install CD. If you do not =
have it then you are out of luck unless you find one at EBay or similar.

--=20
Peter

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When=20
in=20
then=20
find=20
recovery=20

18-Oct-08 08:32 PM

Thanks-Its hard to believe that Microsoft would put people in such a catch 22
loop.  Why offer updates if most of us cannot use them?

18-Oct-08 10:24 PM

What happened to your original media?

Why are you only updating Office 2000 now?

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

18-Oct-08 11:54 PM

You put yourself in the loop when you did not contact the manufacturer of
your computer and demand that they provide the disks for the installed
software.  Microsoft requires mfgs. to supply the CD(s) for Office on any
computer where it is pre-installed.

--
Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, gg asked:

20-Oct-08 12:22 PM

So, you are saying most people lose or misplace their program cds?  And, if
they do, it's Microsoft's fault?

22
have it then you are out of luck unless you find one at EBay or similar.
When
in
then
find
recovery